We are continuously striving to streamline our calligraphy business and the process to get our art back into your hands. To work towards this, we will be providing tips to all our of our readers on how to properly submit your calligraphy orders and why it's important to do so.
Submitting complete and accurate lists: every day we can have up to 3-4 jobs scheduled for completion. It is essential for us that your lists are complete and accurate so that once we finish your order, we can move on to the next order. It can be difficult to do this when we continue to receive changes or additions to your list. Please also remember that we receive, read and calligraph thousands and thousands of names and addresses and individual submissions leave more room for confusion and error. Please don't feel afraid to send them -- however, it's best to keep them to a minimum if all possible! If excessive changes are submitted prior to the start of your order you may be asked to completely update and resend your list.
{Calligraphy in Splendid Flourish}We always keep several sets of extra materials after the order is completed to accommodate for your corrections and additions. Please review your order within 48 hours of receiving it back to ensure that there are no corrections to be made. If you do have changes, please email a complete list of corrections including the full names and addresses of the guest(s) to us within 48 hours of receiving the order, specifying which errors were on account of the calligrapher. Later additions or corrections on account of client error will be billed directly to the client at the time the corrections are submitted.
While we of course will always do our best to accommodate these changes and additions, we would like for all clients to know that the turnaround time to get to receive these additions after the orders are completed can be up to 4-7 business days.
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